Tips in Making Your Minibar Showcase Outstanding That Guests Will Never Forget
October 14, 2016
An exceptional hotel always takes pride in their marketing expertise and organisational supplies. In fact, these fundamentals are indispensable for satisfying customers. Then again, to meet the requirements of an extraordinary hotel with incredible customer care, certain standards are needed.
For the perfect guest experience, a minibar is an absolute necessity. As well, it is essential that a minibar be well organised and cleverly stocked. To give your guests the ultimate experience, there are a few tricks of the trade.
Keeping it Simple
Frequently, minibars are overstocked with numerous products that often overwhelm your guests. However, by keeping the selections simple, a relaxed and care-free ambiance is created. And when care and stress-free selections are utilised, a lasting impression is created.
As an outstanding hotel, you need to make sure that your guests have all that they need. Anything more than that can cause chaos and an over stocked minibar. Essentials include bottled water, chocolate, mints, snacks and maybe toothpaste. The main objective is to keep your guests relaxed and comfortable as a vacation should be.
Reasonable Prices
A well-organised minibar will always have reasonable prices. And when your prices are too expensive, your guests undoubtedly will not order anything. However, if you have rational prices, customers will not hesitate to purchase items. In fact, if your prices are a touch lower than competitors, guests are more apt to give referrals and excellent reviews.
Lavish is Also Nice
If you have a hotel that is on the elite side, an indulgent and lavish minibar is vital. In truth, the minibar should offer surprises and items that are beyond belief. Perhaps:
– Small canvas, paints and brushes
– Instead of mixers offer elixirs and herbal tonics
– Top of the line bottled water and never generic or tap
– Truffles or Belgium chocolate instead of regular chocolate
– Retro treats that offer a touch of nostalgia like Jolly Ranchers or Chick-O-Sticks
In addition, you can offer the option of a customised minibar where guests can select items more to their tastes.
Keep Stocked and Well Organised
The perfect minibar is always well stocked and organised. Additionally, it should be kept clean and clutter free at all times. And for an effective and efficient minibar, there should always be updated inventory that keeps track of how much and often items should be purchased. As keys to keeping your guests happy are:
• Arrange products artfully and cleverly
• Have a way for customers to give feedback
• Always keep the minibar organised and germ-free
• Know what guests like and have the items well stocked
• Have a suggestion box for guests so they can leave ideas on what they would like to have available
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